You open a chat, ask a broad question and receive a broad answer. Then the revisions begin. You add context, remove generalities and try to explain what you actually meant. A little preparation can shorten that detour.

Start with the work that needs doing

Write one sentence describing what you want to have after the conversation. A result, not just a topic. For example: a first draft of an email inviting an existing customer to a review meeting.

Also decide who will read it. A message to a customer you already work with needs different context from an introduction to someone new.

Give context that makes a difference

You do not need to share everything. Choose information that can actually change the answer: the goal, audience, situation and boundaries. Mention, for example, what has already been agreed and which tone fits the relationship.

Only use information you are allowed to process in the chosen tool. Names and confidential details are often unnecessary for a first draft.

Make clear what a good answer looks like

Set two or three criteria in advance. Should the email be short? Should it contain one concrete next step? Which words should it avoid? This also gives you a way to assess the result.

A task to try

“Write a short invitation to a review meeting with an existing customer. We have delivered a website together. The goal is to learn what works well and what needs attention. Use plain language, suggest one next step and do not invent results or agreements.”

Review before using

Read the answer as though a colleague has sent you a draft. Are the facts right? Does the tone fit? Is anything included that you did not provide? Remove incorrect assumptions and verify important information yourself.

Then save a version of the brief that works for you. Adapt it for the next task instead of starting from scratch each time.

What is your next step?

An idea or question you would like to explore together?

Let's get acquainted
← Back to all insights